Be there when it matters.
See the conversations waiting for you and reply with your team, from the web, your phone or your desktop.
Live chat and AI that knows your business. Reply from anywhere, with your whole team on the same page.
For businesses working with Wideview Entertainment.
ONE SPACE FOR YOUR WHOLE TEAM
Your business knowledge, your people and your conversations. Connected, without the extra complexity.
See the conversations waiting for you and reply with your team, from the web, your phone or your desktop.
Add pages, files and articles to your knowledge base and choose when your assistant replies and when a person takes over.
Organize your team, assignments and automations. With clear permissions and your own identity.
BEYOND THE CHAT
Explore what matters to you and see how it fits your work.
Talk to usReply suggestions, writing assistance, translation and conversation summaries. The agent reviews the reply before sending it.
Build conversation flows visually, with conditions, data collection, assignments and triggers based on visitor behavior.
See the visitor journey, organize audiences into segments and prioritize follow-ups with lead scoring and intent signals.
Create targeted campaigns and automated follow-ups. Continue support by email after a visitor leaves your website.
Track conversations, response times, team activity and customer ratings. Identify gaps in AI knowledge and opportunities to improve.
Departments, assignments, saved replies and internal team chat with channels and direct messages. Keep collaboration close to the conversations.
Connect your store to bring product and order information into the conversation. Order details require customer verification. Connection setup is required.
Add the widget with an embed or WordPress plugin. React/Vue SDKs and webhooks connect custom applications to your workflows.
Multiple websites, separate roles and permissions, two-factor authentication, audit history and data-request tools. We can plan a setup with your own branding together.
Available features depend on your plan and business setup. We will confirm them together before activation.
ON YOUR DEVICE
Pick up where you left off. The same account and conversations, across the 1ChatGo apps.
THE NEXT STEP
Tell us about your business and what you need. The Wideview Entertainment team will contact you about the right setup and access to 1ChatGo.