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Terms of Service

Last updated: 22 April 2026

1. Acceptance

By signing up for or using 1ChatGo you agree to these terms. If you are acting on behalf of an organization you confirm you have authority to bind it.

2. The service

1ChatGo provides a multi-tenant live chat platform with embeddable widget, agent dashboard, flows, triggers, campaigns, and related features.

3. Account

You are responsible for the accuracy of account info and for protecting your credentials. You must notify us of any unauthorized access.

4. Acceptable use

You may not use 1ChatGo to send unlawful, harassing, misleading, or infringing content, to distribute malware, to scrape, or to circumvent rate limits and security measures.

5. Content ownership

You retain rights to content you and your visitors submit. You grant us a limited license to process that content to provide the service.

6. Billing

Paid plans are billed in advance. Fees are non-refundable except where required by law. We may change pricing with 30 days notice.

7. Termination

Either party may terminate at any time. We may suspend or terminate accounts that violate these terms or pose a security or legal risk.

8. Warranty disclaimer

The service is provided "as is". To the maximum extent permitted by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.

9. Liability

Our aggregate liability is limited to fees paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Governing law

These terms are governed by the laws of Greece. Exclusive jurisdiction: courts of Athens.

11. Changes

We may update these terms. Material changes will be notified by email.

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